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Lifetime Guarantee

Wedding Rings by Oromi Lifetime Guarantee

Wedding Rings by Oromi, a retail outlet of Oromiā„¢ Inc., a recognized industry leader as a manufacturer of the Highest Quality Wedding Rings, in a continuous effort in providing our customers with the highest level of satisfaction, proudly backs our products with the following guarantee, specific to each product type as follows:

DIAMOND RINGS:

We guarantee that all our rings containing diamonds are set with diamonds of excellent quality, grading in color from F to G and VS clarity. Rings containing more than 0.50Ct in diamonds will be accompanied with an independent Third Party Certificate by the Universal Gemological Labs of New York.
If a diamond or other precious stone set in a ring ever falls off your ring during normal wear, we will replace the diamond and refinish the ring at no cost to our customer. Our jewelers will check returned items to determine if the Rings has been misused, mistreated, altered in any way, or had the diamonds or any other precious stones intentionally removed. In those cases the guarantee will be void.

PLATINUM RINGS:

Our Platinum Rings are guaranteed to contain 95% Pure Platinum and 5% Ruthenium. Due to technical reasons, in certain cases Ruthenium could be replaced by Iridium. We will polish and refinish your Plain or Milgrain platinum ring up to once a year, free of charge, for as long as you own the ring. Shipping and insurance charges will be the responsibility of the customer.

GOLD RINGS:

Our Gold Rings are guaranteed to contain the percentage of gold stamped in the inside of the ring, and to comply or exceed with all technical standards in the manufacturing process.
We will polish and refinish your Plain or Milgrain gold ring up to once a year, free of charge, for a long as you own the ring. Shipping and insurance charges will be the responsibility of the customer.
If your finger size ever changes we will resize your gold or platinum ring with a nominal charge to cover the cost of material. You are welcome to contact us for details or inquiries regarding this service.

 DESIGNERS RINGS:

Any ring that is not a Plain Platinum Ring or a Plain Gold Wedding is considered a designers ring. We offer free polishing and refinishing of all designers rings, up to once a year, free of charge, for a long as you own the ring; however, due to the nature of the design we cannot guarantee that a designers ring will be refinish to the exact appearance of a brand new ring. Shipping and insurance charges will be the responsibility of the customer.

TUNGSTEN CARBIDE WEDDING RINGS:

Tungsten Carbide Wedding Rings by Oromi are covered by the most extensive guarantee in the industry.

  1. If your finger size ever changes, we will exchange the ring for a new ring of the same design in the size that you need, free of charge.
  2. We guarantee that the Tungsten Carbide wedding ring will keep its luster and brand new appearance for a lifetime. If the ring gets scratched we will replace it for a new ring.
  3. Tungsten Carbide wedding rings containing gold, stones or any other metal combinations are excluded from this replacement guarantee.

GENERAL SATISFACTION:

Customers buying a wedding ring from Oromi should expect the highest level of customer care from us. We pledge to work with our customers in all reasonable ways to guarantee their total satisfaction in their wedding ring acquisition.

LOCATION:

Our new showroom is located on the easily accessible Kenilworth Boulevard, exit 137 of the Garden State Parkway. Get directions to the showroom.

  Oromi, Inc.
  552 Boulevard
  Kenilworth, NJ 07033

Even when appointments are not necessary, announcements are appreciated to provide you with the attention that you deserve. Please call 201-868-1114 to announce your visit.

  Store Hours are:

Tuesday through Saturdays 10:30AM - 6:00PM
Saturdays 10:30AM - 4:30PM
.

If you have further questions, please do not hesitate to contact us at 1-800-317-1333 or by email using our Contact form.